PAG (Performance Assessment Group) Assessment
The Clinical Advisor is responsible for overseeing practice assessments.
A practice assessment can take place on any practitioner if the PCT believes that the practitioner is under performing to such an extent that a formal assessment is necessary.
Having discussed the matter first with the PCT, and received the formal assessment request form, the Clinical Advisor will instruct the PAG Manager to commission two assessors from the PAG’s panel of trained assessors.
The terms of reference will be agreed with the PCT and given to the assessors. The assessors will then carry out the assessment and prepare a report to go to the PCT.
A variety of assessment tools are used to assess the practitioner. These tools are set out in the respective PAG Assessment Toolkits, of which there is currently one for GPs and one for Dentists. The PAG may have developed a pharmaceutical toolkit.
The various elements of the toolkit include an appraisal questionnaire for staff, a patient questionnaire, a clinical notes review and a number of case based assessments.
The assessors are experienced senior practitioners and are appointed from outside the locality of the practitioner who is being assessed. They would have attended PAG training courses.
The recommendations of the assessors and any further recommendations made by the PAG, if appropriate, will be passed to the PCT for consideration and onward transmission to the practitioner who will be asked to implement the recommendations agreed to by the PCT.
It is generally good practice for they’re to be feedback about the implementation of the recommendations, to the PAG.
The practitioner being assessed is informed when the assessors have been commissioned that there is to be an assessment of his practice, he is advised to contact his Defence Organisation and they are invited to co-operate with the process.
The broad objective of the assessment procedure is to establish what deficiencies exist in a practice and to remedy those deficiencies in the interests of all concerned, being the patients, the practitioner, the PCT and the service generally.